
Antikythera
[EN] SGO
- Female
- Member since Feb 12th 2019
- Last Activity:
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I got banned last Wednesday (01/09/2021) even though I hadn't done anything on the new server. I sent a ticket almost immediately after the ban asking why I got banned and which timestamps and data you should check to see that I actually haven't done anything and the only response I've gotten in last 6+ days is essentially a slightly more descriptive version of the ban reason.
To me it looks like either nobody is checking the issue or you've realized I haven't actually done anything wrong but you're waiting for the timestamps to get removed, so that I no longer have any proof of innocence.
PS. I'm sorry to be doing this, especially since you're the only operator that actually responds to tickets, but that's also the reason I'm posting this on your wall, it doesn't look like anybody else cares.
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I didn't know how else to reach you, my ticket has been getting ignored for the past week (18577264).
Please check all the data I'm referring to on the ticket, or add me on discord (# is on the ticket), or contact me in way you deem fit.
Just please stop ignoring my case, I've been banned for the past week and I haven't done anything wrong.
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Dear Antikythra,
it is unfortunately obvious that a mistake has been made and ban has been unjustified, the problem is that the tickets are being ignored on all levels from GO to game Admins as no one wants to take the responsibility for it. A big playerbase of our discord servers is quite disappointed with this case. That is why we no longer trust in ticket system and would like to solve it openly. We are all quite mature and not here to blame anyone or call names, all we'd like to see is some support in this matter and to get it solved.... There is a quote that says it's better to free 10 criminals than to imprison an innocent person. Hope we share the same opinion.
We are looking forward to hearing from you and hopefully solve it.
Best regards,
Papa
P.S. feel free to delete the message if you thing it anyhow damages your GOs integrity or reputation but please do not ignore the content.
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It's not a problem of integrity or reputation, bans were never discussed in open spaces because always include private data that cannot be disclosed to all players. First we need to identify the owner of an account and this cannot be done in a forum where you have different name from all game accounts.
Here, on the forum you can send a private message to anyone, but this is not a solution because maybe that person can have few days free and the message will not be read for a long time.
In ticket system if one GO is not available, a SGO or admin takes his place and tickets are read. It can also help you when you complain of something, therefore it's the best option.
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Hello, have you guys stopped localization for the prices in-game shop? I'm living in Turkey and the prices for ambrosia packages used to be in āŗ. Now it is in ⬠for me.
I'm not using a VPN, checked my IP and it shows Turkey as a location.
I've been away for a long time and recently returned to my EN account. My account in TR is still showing āŗ as currency. Just the EN account is only showing ā¬.
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Hi old co-team member! It's being one day now, i login in the lobby, but can't login in the servers, that's epsilon and rho, game name vivaldi30. It goes round and round and cant connect. Any ideas about the problem? Thanks!
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Hi
About your first question: we do not have an Epsilon server. Maybe in another community?
Rho should be ok.
As for ticket system, if you have the password you can still login to ticket system. Once you login you can add the current email which needs confirmation. After that, you can have access to your old tickets.
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Hi there, sorry for writing here. I have to ask why i got banned for 1 year for reason multi 1/4? I linked them with ip share using only for donating on saw mill. Did not have any touch between them. (even 1 is from my sister, since we have that kind of provider static ip adress, we had to link them in any case). Can you check it please. Since m leader of first rank alliance on Skiron server. Thank you astra
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hi dear sgo
How you doing man
you dont come irc anymore?
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Marecar33
I received a message that Im using multi account on the Poseidon serve. There is a very small chance that someone in my company is a user as well but I have no means of knowing who that is.
I am playing on Beta server as well but i dont believe that is what multiuser message was for.
Can you help ?
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Servers are not linked to each other. You can have up to 11 accounts on each server.
Whenever you see a message on a yellow background that stays on top of all messages you have to know that it was sent for all players, not specifically for you.
Yellow messages are sent to remind all players of rules or changes in game or other important stuff.
After such message one cannot say he didn't know about the rule when his account is banned.
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lucyfur
hi, how do i open a ticket ? i cant log in on my phone using the mobile app anymore
Thnx in advance
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Go here https://ikariam.support.gameforge.com/index.php?fld=en
Register with your email and submit any question you want. Be sure to use correct identification details world/server, account name, email
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lucyfur
Thnx
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Can i have more details about ban against me and my alliance? Is it Personal or? Becouse its too many multiaccaunts there and nobody touch them,when we star fight with MIRACLE, BANN but not for them, FOR US. So can i have some answers? Can i see at least one report from my accaunt how i pilage multies? Yes,that's right just one,becouse bann it's says MULTI and its for 1 year? So please answer me as soon as possible thank you.
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I'm afraid that ban discussion have to take place in ticket system at https://ikariam.support.gameforge.com/index.php?fld=en because it involves account details that cannot be made public.
Please submit a ticket with correct details to identify you as the owner of the account.
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DreadPirateRob
After the server merge I have an enormous amount of CT slots to fill. I'm being limited to 5 messages every 5 minutes. I have friends who don't seem to have this limitation, is there way to increase this limit?
Antikythera
Only if you activate Premium account