The Lobby's perpetual infinity, its problems and where to find the solutions for.
First of all, how it works:
- The lobby is always based on a Gameforge Master Account.
- This means that when you log in for the first time, a lobby account and a GF Master account will be created. From now on you will always use the login data of this account - normally these are the ones you used just yet.
- You can change your email / password at https://account.gameforge.com/en_US/
- So the setup now is GameAccount-> LobbyAccount -> Gameforge Master Account
What happens if I log in for the first time?
All accounts with EXACTLY this email/password combination will be added to the lobby.
If the lobby detects that you have other accounts for this email (but probably another password) a blue hint will be displayed above the game accounts. Click it to add the accounts to the lobby.
How do I add additional game accounts?
When you are logged in to the lobby, go to "My Account" and then to "Add Accounts". There you enter the email and password of the missing game account. All accounts with this email/password combination will then be added to the lobby account. No error may be displayed if no new game account has been added. Only game accounts that are not yet linked to a lobby can be added this way!
The lobby will also display a blue box indicating that it has found unlinked accounts to your email address. You can add it all at once by clicking on the hint and then following the screens in the email.
What if I don't remember the email address of my account?
On the start page of the lobby (logged out) there is a link "Forgot email address" via the email field. Click on this link.
On the next page enter the account name and its password. Make sure that the correct server is selected. Then click the button and you should see the email. If not, it is for one of the following two reasons: a) Login data wrong b) The game account is already linked to a lobby
I suddenly have a new game account on my game server, what to do?
Don't panic, your old game account is not lost. With great certainty it is just not linked to your lobby. Just try to add the game account as described above.
If this is not possible, your data is wrong, or if it is on another email, you may have already created a lobby account for this email. Try resetting the password for this email address on the start page of the lobby.
How do I connect two lobby accounts?
Decide which one you want, go to https://account.gameforge.com/en_US/, log in with this account. From here go to Account Management=> Manage emails and add the email to the other lobby. Confirm all this and you will find all your game accounts in one lobby, the one using the main address of the Gameforge Master Account.
Currently not possible
Some of my accounts are missing, what to do?
You know the password and email address? just add it to the lobby.
You know the email but not the password? Try the password reset on the homepage of the Lobby.
You know the password but not the email? See above under "What if I don't know my email address anymore"
I can't log in with my email / password?
Do you play Ogame and have an account with the email address? Ogame uses the same system as Ikariam, there can only be one Gameforge Master Account per email. Try the password you use in Ogame. You can then add your Ikariam accounts as described above
Self applies if you already have a Gameforge account in general.
Translated with http://www.DeepL.com/Translator
