(reported) Materials did not arrive

  • Hello,


    I sent my ship with marble, but when it arrived from one village to another, it didnt count and i dont have the marble now. Nowhere.Is it possible to fix it?. Thanks.

    There is ingame message: 16.11.2023 10:00 Your merchant fleet from Fruičičkov arrived in Fruičičko and brought the following goods:

  • Morning sir!


    Probably it's a bug indeed. I had something similar: one player bought some resources for me, but the gold just came later and the notification too.


    But to fix it I recommend that you should open a ticket in the support. They probably will not solve your problem and analyze the situation withou a ticket.


    Take some prints too and open a ticket explaining with the maximum of details.


    Regards,

    Rhaegar.

    Ex-SGO BR

    :closedthread:

  • some resources from me*

    Ex-SGO BR

    :closedthread:

  • Were the trading ships lost after arriving? If so, it's a known bug, however the cause still is not clear.

    I don't know about Dakub, but it wasn't my case. In fact, after that I realized that the delay was because they were being loaded.


    So in my case it wasn't a bug indeed.


    Regards,

    Rhaegar

    Ex-SGO BR

    :closedthread: