UPDATED: Maintenance and Merge - 01.12 & 02.12

  • On 29.11 (Monday), between 10:00 and 15:00 (CET), there will be a maintenance to update the version of the game and prepare it for the merge. During the maintenance, servers will be offline during a couple of minutes. Also, paid account transferred and IP sharing link will be deactivated. Paid account transfer will be activate after merge, IP sharing not.



    Merge itself, will start on 30.11 (Tuesday) at 12:00. This means that it's when the option for players to chose the target will be available and will last for 2 weeks.

  • Dear players,


    we now have a new date for the merge. We've encountered some things, we'd like to address before moving on.


    The merge phase will start on 30.11.2021 12:00 server time, from which point on you will have 2 weeks to choose a target server from the available servers listed to you ingame.

    The choosing period ends on 14.12.2021 12:00 server time. Accounts that haven’t chosen a target server until then will be placed on target servers randomly assigned by the system.


    FAQ and further information can be found here.


    Your Ikariam Team

    pcmIK.jpg

    Am Anfang wurde das Universum erschaffen.

    Das machte viele Leute sehr wütend und wurde allenthalben als Schritt in die falsche Richtung angesehen.

  • Changes to Normal Server Transfer

    • From now on, transfer items will be available in the shop.
    • Various transfer items are available that can be used to make different numbers of transfers, up to the maximum number of Town Relocations.
    • The transfer items remain in your inventory as usual. You don’t have to use them immediately and you can also stock up by buying several items.
    • To transfer, you need to use one of the items from the inventory.
    • After using the transfer item, you will be redirected to the transfer page:
      • Once there, you choose a target country and a target server from the list.
      • You can use the “Inspect Destination” button to check whether you can relocate to that server. In addition, you will see which fields are still free on the server.
      • Use the “Start Transfer Now” button to start the transfer. If it is not possible, the transfer aborts and the transfer item is not used. The reason for the failed transfer is then displayed.
    • If you leave the transfer page without completing the move, the transfer item will not be used and will become inactive again. You must reactivate it to start a new transfer.
    • Transfers can cause a loss of resources in active fleets.
    • After a successful transfer, your account on the old server will be locked before it is deleted there. Your account on the new server will be displayed in the lobby.
    • After a move, you will be rewarded with temporary premium access and items.
    • After you move, you will automatically be in vacation mode until you log in for the first time.
    • The following rules apply for transfers:
      • You cannot move to a server where you would immediately be in the top 50 of the rankings.
      • You cannot move between normal and war servers.
      • If your name has already been taken, you cannot move. You will have to change it first.
    • Other (alliances etc.) remain the same.

    Server Merge

    • If a server merge is initiated, all players will receive a notification at login and an in-game indication of how long the server merge will continue.
    • The transfer page shows you the progress of the server merge and includes FAQs about it.
    • During the server merge, you will not be able to register on the corresponding servers.
    • Any player can move free of charge to one of the servers displayed on the site, subject to the following:
      • You cannot move to a server where your name already exists.
    • The servers will be closed as soon as the server merge time expires.
    • Any account that has not been moved is automatically transferred to a random target server.
    • After the server transfer is complete, you will receive the same number of town relocations as you have towns at the time of the transfer.
    • Inactive accounts are moved to the Asphodel server (see “Other Changes”).
    • If your name is already taken after a forced transfer, you will automatically be assigned a new one.
    • You will not be able to use normal server transfer items while a server merger is in progress.
    • The Festival of Worlds takes place on the target servers. For players who have relocated, this will run for 7 days longer.

    Other Changes

    • The merchant ships which you earn by inviting friends to place will become permanent ships with the server update to the new game version. These are no longer locked to friends and will also accompany you during server moves.
    • Inactive accounts will be moved to the Asphodel server from now on.
      • Asphodel is a special unplayable server.
      • You can return to active servers from here at no cost.
      • The transfer process is the same as outside the Asphodel server.
  • Dear players,


    unfortunately we have to postpone the merge by two more days again.
    Thanks to your reports on the PTR as well as the efforts of our QA we found some more things that needed fixing.


    Furthermore we want to bring back the ingame ip sharing functionality at full, meaning: you will not need to create support tickets to announce your IP sharings but can continue to use the ingame function as you are used to right now.


    The corresponding update maintenance will therefore take place on 01.12.2021 between 10:00 and 15:00 (CET).


    The merge phase will start on 02.12.2021 12:00 CET, from which point on you will have 2 weeks to choose a target server from the available servers listed to you ingame.
    The choosing period ends on 16.12.2021 12:00 CET. Accounts that haven’t chosen a target server until then will be placed on target servers randomly assigned by the system.


    Your Ikariam Team

    pcmIK.jpg

    Am Anfang wurde das Universum erschaffen.

    Das machte viele Leute sehr wütend und wurde allenthalben als Schritt in die falsche Richtung angesehen.

  • Dear players,


    the changelog ingame seems to have not been updated correctly and still mentions the multi rule being abandoned and a mail check restriction for the merge. Please ignore the ingame changelog for now, the FAQ is still correct and valid. In the meantime we're trying to find out why the changelog didn't get updated properly.


    Your Ikariam Team

    pcmIK.jpg

    Am Anfang wurde das Universum erschaffen.

    Das machte viele Leute sehr wütend und wurde allenthalben als Schritt in die falsche Richtung angesehen.

  • Dear players,


    the issue with the changelog has been found and will be fixed. The export of the corresponding language files is in progress but takes a while with the amount of servers there are (which is another good reason for the merge ^^).

    As soon as the export is done the changelog will be correct.


    Your Ikariam Team

    pcmIK.jpg

    Am Anfang wurde das Universum erschaffen.

    Das machte viele Leute sehr wütend und wurde allenthalben als Schritt in die falsche Richtung angesehen.

  • Dear players,


    due to unforeseen technical circumstances the merge for all countries that will merge to BG as well as the war servers will start at 14:00 CET instead of 12:00 CET. This does NOT affect all the other countries and servers. This only affects BG, RS, SI, SK, YU and the war servers.


    Your Ikariam Team

    pcmIK.jpg

    Am Anfang wurde das Universum erschaffen.

    Das machte viele Leute sehr wütend und wurde allenthalben als Schritt in die falsche Richtung angesehen.

  • Dear players,


    we are aware of the issues with the merge. Please be patient while we're investigating. We're sorry for the inconvenience.

    For those who think you are banned: you are not. The old account on the server of origin is, yes.

    Follow the instructions in the lobby (blue button on top of the list) to get access to the target server account.


    As for the v-mode: we're investigating.


    Your Ikariam Team

    pcmIK.jpg

    Am Anfang wurde das Universum erschaffen.

    Das machte viele Leute sehr wütend und wurde allenthalben als Schritt in die falsche Richtung angesehen.

  • Dear players,


    in order to be able to fully focus on the existing issues we decided to postpone the war server merge.

    We will keep you updated about the progress and when the war server merge phase can start.

    We apologise for the inconvenience.


    Your Ikariam Team

    pcmIK.jpg

    Am Anfang wurde das Universum erschaffen.

    Das machte viele Leute sehr wütend und wurde allenthalben als Schritt in die falsche Richtung angesehen.

  • Dear players,


    we may have found the underlying issue with the v-mode.

    In about 20 minutes we'll be ready to run a command on all servers that should at least release all the unwanted v-modes resulting from the merge.


    Unfortunately some more dev work will need to go into trying to prevent it from happening again.


    Your Ikariam Team

    pcmIK.jpg

    Am Anfang wurde das Universum erschaffen.

    Das machte viele Leute sehr wütend und wurde allenthalben als Schritt in die falsche Richtung angesehen.

  • Dear players,


    here is a list of known merge issues we no longer need new reports about.

    These are being investigated and as soon as we have a fix for them we'll let you know:

    • can't merge due to alliance name
    • no mail is received after clicking the blue button on top of the server list to connect the merged accounts

    For "I am banned!!!!" and "I am in vmode!!!" please check previous posts, the info in there still applies and we will inform you as soon as this changes.


    Once again, we apologise for the inconvenience and appreciate your patience and understanding.


    Your Ikariam Team

    pcmIK.jpg

    Am Anfang wurde das Universum erschaffen.

    Das machte viele Leute sehr wütend und wurde allenthalben als Schritt in die falsche Richtung angesehen.

  • Dear players,


    unfortunately we do not yet have a final solution for the v-mode issue.

    We did however set up the script to push all users out of the undesired v-mode to be executed once every hour at ~xx:05.


    This means the undesired v-mode will be removed once every hour. As soon as we have happier news about a final solution for this problem we'll let you know. Once again, we apologise for the inconvenience.


    Thank you for your patience and understanding.


    Your Ikariam Team

    pcmIK.jpg

    Am Anfang wurde das Universum erschaffen.

    Das machte viele Leute sehr wütend und wurde allenthalben als Schritt in die falsche Richtung angesehen.

  • Dear players,


    unfortunately we'll have to end this week on a sad note.

    We tested (internally) 3 versions of which we hoped they would solve the issues with the lobby after merge (blue button, mails not being sent). Unfortunately none of those 3 versions fixed the underlying issues and we're left with having to continue to look into this issue.


    What this means for you:

    • you may still run into the issue of your accounts not showing up in the lobby on the new servers
      • if that happens and you see a blue button on top of the account list, click it and follow the instructions
      • if the mail that should be sent after this still doesn't arrive after ~1 hour: sorry, we can currently not fix this
    • if all goes well, you will end up being put in vacation mode on the target server
      • this will be fixed once every hour at xx:05 by an automated script

    We're hoping for better news on Monday.


    Once again, we apologise for the inconvenience and would like to thank you for your patience and understanding.


    Your Ikariam Team

    pcmIK.jpg

    Am Anfang wurde das Universum erschaffen.

    Das machte viele Leute sehr wütend und wurde allenthalben als Schritt in die falsche Richtung angesehen.

  • Dear players,


    at around 15:00 CET (in about 45 minutes) we'll have another short maintenance in which we'll turn the server merges off in order to prevent any new cases or broken accounts coming in. We feel this is necessary since we're still working on solving the already existing cases.


    After this maintenance when trying to start a merge process the system will just say "Server error" instead and no merge will be performed. This also means, currently no account transfers (bought item) are possible.


    We're still working on fixing the existing issues and will inform you as soon as we can about further measures being taken.


    We apologise for the inconvenience.


    Your Ikariam Team

    pcmIK.jpg

    Am Anfang wurde das Universum erschaffen.

    Das machte viele Leute sehr wütend und wurde allenthalben als Schritt in die falsche Richtung angesehen.

  • Dear players,


    unfortunately we're still working on a solution for the current issues after the merge and have not yet found a final solution that would solve all the known issues.


    In the meantime, we'll continue trying to solve issues on a case by case basis in the support system.


    We also have a small piece of information for you regarding the festival for you. As this was somewhat unclear: the 18 days period starts after the END of the merge. The current merge end date is 16.12.2021 12:00 CET. Due to the current situation you can expect this date to be moved further ahead. We'll provide a new date in due time.


    Furthermore, we'd like to apologise for the inconvience this has caused everyone. As a small token of our appreciation for your patience and understanding we're putting an item into every player's inventory that will give them 10 days of premium account. As with every item in the inventory, you can choose freely when to activate it.The item will appear in your inventory in the course of the next 2-3 hours, it takes a while to go through all accounts.


    We're aware that this is only a small solace and doesn't help everyone who still can't log in yet. We're working on that.


    Once again, thank you for your patience and understanding and sorry for putting you through this.


    Your Ikariam Team

    pcmIK.jpg

    Am Anfang wurde das Universum erschaffen.

    Das machte viele Leute sehr wütend und wurde allenthalben als Schritt in die falsche Richtung angesehen.

  • Dear players,


    we have a version of which we believe it will fix the major issues we're currently experiencing.

    This includes:


    • undesired 7 day vacation after merge which can't be ended by logging in
    • merge not possible due to "wrong version"
    • accounts not automatically showing up in your lobby after merge
    • merge not possible due to "duplicate alliance name"

    We're aware that there are still other issues, however, these are the major ones and the ones we wanted to address as quickly as possible. Unfortunately it took us longer, than we expected.


    This version will be rolled out tomorrow around 10:00 CET. We'll be observing all live servers very closely after the rollout and see, if this version behaves as it should. This also means, that after the rollout the merge will be possible again, of course.


    Once we're sure this works as intended and encounter no further issues, we'll determine when to start the war server merges.


    Thank you for your patience and understanding.


    Your Ikariam Team

    pcmIK.jpg

    Am Anfang wurde das Universum erschaffen.

    Das machte viele Leute sehr wütend und wurde allenthalben als Schritt in die falsche Richtung angesehen.

  • Dear players,


    as it apparently wasn't all that obvious: updating almost 600 servers takes its time.

    So at the moment getting the error message "Can't merge due to different version" is absolutely expected and normal.

    We suggest to wait until we tell you that the process has been completed before trying. The merge isn't enabled yet again anyway until we're done, this is why the message "Server error" is still displayed along with it.


    Your Ikariam Team

    pcmIK.jpg

    Am Anfang wurde das Universum erschaffen.

    Das machte viele Leute sehr wütend und wurde allenthalben als Schritt in die falsche Richtung angesehen.

  • Dear players,


    we now have an estimate of the numbers we're working with.

    All in all we currently have around 84.000 accounts that have to be targeted with the fix scripts.

    Each account takes roughly 2 seconds to be handled accordingly. From hereon in, this is just plain and simple mathematics: these scripts will finish running after about 46,7 hours.


    Before this process is finished it makes little to no sense to actually turn the merges on again, because any newly started merge would merely be put at the end of that queue and not happen instantly right after it was started. As a result of this the current state is as follows:

    • within those 46,7 hours your account, should it currently still not being shown in your lobby, should show up at some point
    • we have no way of saying explicitly "your account with the id xxxx will show up at this and that time", sorry
    • if your account still doesn't show up in the lobby after that time it will has to be looked at on a case by case basis in support
    • the issues mentioned in our previous post from yesterday around 17:00 CET should be fixed after the timeframe mentioned above

    Until this has been finished the merge will therefore remain disabled. This means, you'll still see the error message "Server error" when trying to merge.


    This obviously also means: the war server merges still have no date, as we want this fixed before starting the missing merges.


    Thank you for your patience and understanding.


    Your Ikariam Team

    pcmIK.jpg

    Am Anfang wurde das Universum erschaffen.

    Das machte viele Leute sehr wütend und wurde allenthalben als Schritt in die falsche Richtung angesehen.

  • Dear players,


    the merge should have been re-enabled now in all communities and those of you who didn't merge transfer yet, should now be able to start the process again. With the fix version applied on last week's Friday you should not run into the issues mentioned before.


    As far as the merge phase extension goes: we are working on the times now and will let you know in course of the day or tomorrow, when we finished setting the dates up. We can already say that the end dates will be staggered to prevent running into issues from all happening at the same time again.


    Once we know the end dates we'll post them.


    Your Ikariam Team

    pcmIK.jpg

    Am Anfang wurde das Universum erschaffen.

    Das machte viele Leute sehr wütend und wurde allenthalben als Schritt in die falsche Richtung angesehen.

  • Dear players,


    some of you will have already noticed: we finished the setup of the new merge end dates.

    In order to avoid running into the issue "too much happening at the same time" again we had to stagger the end dates.


    The merge end dates are as follows:

    • 03.01.2022 08:00 CET -> AE, BG, BR
    • 04.01.2022 08:00 CET -> CZ, DE, EN
    • 05.01.2022 08:00 CET -> ES, FR, GR
    • 06.01.2022 08:00 CET -> HU, IL, IT, PL, RO
    • 07.01.2022 08:00 CET -> RU, TR, US

    Communities not mentioned in that list are obviously source communities that will no longer exist as stand-alone communities after the merge phase ends.


    As far as the war server merge start is concerned: we're observing the situation until tomorrow and will then decide on a start date for the war server merge.


    Your Ikariam Team

    pcmIK.jpg

    Am Anfang wurde das Universum erschaffen.

    Das machte viele Leute sehr wütend und wurde allenthalben als Schritt in die falsche Richtung angesehen.