Discrimination for players with total points higher than top 50 on all regions/servers after graveyard

    Hello everyone.


    I would like this to be answered by an Admin if possible.


    Right now, for every user that goes into graveyard after 37 days (inactive), when that player plays again, he/she chooses a server of his/her choice and automatically gets free city transfers from the game for every city he owned (also premium for each premium he had).

    Now, while the rules are 'supposed to apply for everyone' , what happens when a user has more points than the top 50 players in all regions and all servers? The only way to enter the game is by contacting support so they can manually put the account in the server, but the account doesn't get the free city transfers. So as a result, the account is being transferred to random islands with low resources and random miracles that are never used. While the lower accounts (less points than top 50 players), get free city transferers so they can set up again for free.

    So my questions are these :

    1) How can we say 'rules apply the same to everyone' , but there is a discrimination to players that have worked harder than others, and as a result the don't get the free city transferers after graveyard? And 2) How can the player that is above top 50 in all regions and all servers, to have the same treatment and get the free city transferers just like it's being done with all players after graveyard?

    Quote

    ....."The only way to enter the game is by contacting support so they can manually put the account in the server, but the account doesn't get the free city transfers."......

    By Leviathan

    That's interesting.

    I always wonder how they were inserting accounts way bigger, putting aside the rule of transfer. And when I asked about that, I hadn't any answer from anyone.

    my understanding is they don't like to move you to a server where you'll be in the top 50, exception being if it's the server you came from.


    but I think in some circumstances they will place you on ANOTHER server in the top 50 but it's not a 1st choice..

    I hear ya on the transfers though, not sure why they can't just trigger a script for that.

    Diplomat for Raging Kings [RK] - Eurydike (US)

    Quote from Leviathan

    2) How can the player that is above top 50 in all regions and all servers, to have the same treatment and get the free city transferers just like it's being done with all players after graveyard?

    You like the server, wait 37 more days X(.


    Starman

    Viet Nam Sociality[VNS] - Alpha US Spokesman
    Bậc Thầy Thịt mèo Nướng

    BBQ CAT Master Chef

    Manual transfers through support do not provide city relocations. It's as simple as that and never has been any different.

    You're always free to transfer to a server, where you would not end up in the top 50.

    If you, by sheer miracle and coincidence, are one of the very select few players who would be in the Top 50 pretty much anywhere, then that affects you, yes. For the majority of players this is a non-issue.


    As for what we transfer manually when, how and why, this is fairly simple and hasn't changed ever since account transfers were introduced:

    • we only transfer back to the server the account came from originally (so to the server it came from before going to the graveyard)
    • if that server no longer exists (e.g. post-merge), the account gets transferred to "the biggest and most active" server of the community to try and keep it somewhat fair
      • usually that is either the oldest remaining server or the newest one


    As for the discrimination...use smaller words, please.

    This tendency to call everything the worst possible thing in its category society has these days is ridiculous and less than helpful.

    It's inconvenient, sure. It's preferrable to hordes of mega accounts invading every server AND getting free "Here, go where you'd like to." cards, too, though.

    pcmIK.jpg

    Am Anfang wurde das Universum erschaffen.

    Das machte viele Leute sehr wütend und wurde allenthalben als Schritt in die falsche Richtung angesehen.

    For the transfer of the account, I totally agree with you, and I do not judge this one at all.

    On the other hand, the discrimination goes specifically to the free city transfers, which still is unresolved from what I understand. So why the account that is higher than top 50 in all servers/regions does not get free city transferers? We talk about 'equality' , so please explain me where is equality in that? All players that go into graveyard are given free city transferers. Why doesn't the same apply to big accounts? Just because someone has put more time and more effort in the game will result to not get the free city transferers? Because this feels like punishment.

    The rules should apply the same to all players. So even if a player is lets say (example No1 in all servers/regions with 1 billions points), after graveyard he should also get free city transferers either by coupon, either by the game or another way. Isn't this fair since it's happening for all players 'by default' ?

    Quote from Leviathan

    On the other hand, the discrimination goes specifically to the free city transfers, which still is unresolved from what I understand.

    In which case that is very much a YOU problem, sorry.

    There is no discrimination there. As I said, use smaller words, don't exaggerate. There is also nothing to resolve there.


    Quote from Leviathan

    So why the account that is higher than top 50 in all servers/regions does not get free city transferers?

    Your highscore level is completely irrelevant for the matter in question.

    Manual account transfers performed by support do not grant relocation items. It has nothing to do with your highscore.


    Quote from Leviathan

    All players that go into graveyard are given free city transferers. Why doesn't the same apply to big accounts? Just because someone has put more time and more effort in the game will result to not get the free city transferers? Because this feels like punishment.

    No. All players, that transfer OFF a graveyard get free city relocations.

    The choice remains yours: transfer yourselves to a server you can actually transfer to and get the city relocations or get a manual support transfer to a server of your choice (and that choice is limited as described above already) and get no relocations.

    That is clearly communicated from the very beginning already.


    And if you REALLY want to talk fairness: if you go and get a paid account transfer on any regular server, you get no relocations either. If you want to have city relocations along with it, you have to buy the account transfer package with the added relocations. Every type of transfer comes with its specific array of settings and circumstances.


    Got it, you don't like those you were referring to. Acknowledged. They'll remain unchanged though, sorry.


    Quote from Leviathan

    The rules should apply the same to all players.

    That has nothing to do with rules.


    Quote from Leviathan

    So even if a player is lets say (example No1 in all servers/regions with 1 billions points), after graveyard he should also get free city transferers either by coupon, either by the game or another way. Isn't this fair since it's happening for all players 'by default' ?

    If a player of that highscore ranking lets their account go inactive, they'll easily adapt to the change of circumstances. They haven't reached their highscore spot without a certain amount of flexibility.

    pcmIK.jpg

    Am Anfang wurde das Universum erschaffen.

    Das machte viele Leute sehr wütend und wurde allenthalben als Schritt in die falsche Richtung angesehen.

    I fully understand that manual transfers don’t come with city relocations. That part is clear.

    The issue isn’t about how the transfer is done. The issue is that some players have no choice but to be manually transferred, and that’s where things get unequal. You’re saying that city relocations are only part of automatic graveyard transfers, but at the same time, players who are too big to do that (because they’re top 50 on every server) are locked out of that path entirely. We can't "just choose a server to go to", because there is no valid option.

    So right now, there are two types of players coming out of graveyard:

    1. Those who can choose a server and get relocations.

    2. Those who can’t choose a server (because of highscore placement), get forced into a manual move, and get no relocations.

    That’s what I mean by unequal treatment, not in a dramatic or exaggerated way, just in how the system currently works.

    I’m not asking for special treatment because of score. I’m saying the same default outcome (free relocations) should apply regardless of transfer method, especially when the manual method is the only option.

    Wouldn’t it make sense for support to provide city relocations manually in these rare cases? Or even just a one-time relocation pack to keep things fair?

    Again, I’m not asking for more, just for the same thing every other graveyarded account gets by default.

    Lets be honest if you are top 1% globally that you have to be manually transferred you have probably spent a lot of money on ambrosia so for those few people lack of free town wraps is not such a big deal.

    Quote from Rastan

    my understanding is they don't like to move you to a server where you'll be in the top 50, exception being if it's the server you came from.

    that's unfortunately not true... (or was not when i was in this situation...)


    so i was top 10 somewhere in my original server...

    some IRL things happened...and i had quite a big inactivity..


    when i was back...surprise, i couldn't get back on my original server!

    i had to choose a different one...a different comunity...etc

    all because on my original one i would be still in top 50...

    never been in that situation so I can't say 100% but that was my understanding.. it has to be a manual move though.


    so you talked to support and what did they say? go F your self? or what?

    Diplomat for Raging Kings [RK] - Eurydike (US)

    Quote from Splina

    so i was top 10 somewhere in my original server...

    some IRL things happened...and i had quite a big inactivity..


    when i was back...surprise, i couldn't get back on my original server!

    i had to choose a different one...a different comunity...etc

    Ditto. Nearly every reply from support is a nasty reply. RL care be stressful enough to not need more. Luckily, this last merge I could return with all the benefits and no hassle with support.

    No top 50 account can go to their original server, where their friends are, without support and amenities.


    Starman

    Viet Nam Sociality[VNS] - Alpha US Spokesman
    Bậc Thầy Thịt mèo Nướng

    BBQ CAT Master Chef

    Did you put in a support ticket? Or did you realize you'd get merged back without any warps so you simply chose a different server?

    i was asking on the forum...

    the replies were just lacking from staff...the only dirrection was from other players


    in the end i decided to give it a go since the language barrier is not a problem

    so whatever...


    now that i know the movement with staff intervention doesn't grant you any town moves, i'm quite happy with what i decided...


    that would be the end of it for good if i landed back but on useless spots

    so at least i got the same area and spots...just on a different server...so i lost the top placement :)

    I've heard of a similar case where a player got re-entered the world they were in through a ticket.

    I don't think that if you got a ticket, they wouldn't put you in the same world you were playing in even if you were in first 50.

    Ikariam is a joke. The game is totally unbalanced because Ambrosia costs way less on Turkish servers—like 10 times cheaper. This makes it impossible for players on other servers to compete fairly. The whole system is broken and unfair.